Hello everyone!

I hope you are having a great summer enjoying the pool and on the really hot days, appreciating the
comfort of your home. My name is Melissa and I will be updating this blog from time to time. I am
enjoying living in the DC area and working as the summer intern for Windows Plus.

On Monday, I had the opportunity to work at a community event in Vienna called VivaVienna. I have
been to the DC area many times, but have never ventured into Vienna. As a fan of history and old
books, I absolutely loved being in Vienna. It is a quaint town that successfully mixes the modern and
the historical. As we walked around and set up the booth for the event, there was definitely a family-
oriented feel. There were rides for the kids, cotton candy and lemonade stands along with all the unique
fair food. Area companies and artists lined the streets. Most people were standing at the front of their
tent ready to talk to people.

Before the event started, we visited a local Starbucks. I noticed on the wall that there were letters
posted from their customers. These were not just nice comments that the customers said because they
were coaxed into taking a survey for a chance to win money or to obtain a code to get something free
the next time they visited; rather, most of them were hand written, thanking the employees for their
friendship. One of the postcards came from Switzerland that a customer sent to the baristas at the
store, just to say hi and tell them how her trip was going. You could tell the relationship was not merely

Through other encounters, it was easy to see that Vienna cares about community and about making
connections. It made complete sense to me as to why Windows Plus participates in VivaVienna. At
Windows Plus, you will receive excellent customer service, top of the line products and honest pricing.
But, what Windows Plus and the town of Vienna grasps, that can make all the difference, is that it
all comes down to relationships. Windows Plus believes in having a personal connection with their
customers. We take the time to learn your name, your situation and your home so that we can provide
the best service and installation possible.

Some companies are “get in, get the job done and get out.” But, with Windows Plus you can rest
assured that you will know the people who are doing the job and vice versa, not only while the work
on your house is being completed, but in the days following. We do not just appreciate your business;
we appreciate you. You are the reason Windows Plus has been in business for 23 years and able to
participate in community events such as VivaVienna. Thank you for your loyalty and for connecting
us to those around you. We look forward to continuing to build our relationship with you and your
community. As always, if you have any questions call Reg or Tom at 703-956-6172.